Terms & Conditions

YAJI TRAVEL & TOURS Sdn Bhd is an establish Tour Company registered with the Ministry of Tourism Malaysia. Our team of experienced and professional Guides provide quality inbound tours and services such as City and Country Tour, Homestay, Golfing, Factory Visit, Including Meal Arrangement and transfer in and out. All arrangement for the provisions of transport and other services are made by YAJI TRAVEL & TOURS Sdn. Bhd.

RESERVATION
Reservation can be made through our website (www.yajitravel.com) or call direct to our office.

PAYMENT
Full payment by cash or bank transfer has to be made upon reservation or confirmation of the tour.

CANCELLATION
If you wish to cancel the booking once it has been confirmed, a cancellation charge will be imposed accordingly:-

More than 24 hours – 50% of the tour fare.
Less than 24 hours – No refund.

CHILD FARE
Child between 3-11 years old will be charged as per stipulated tour prices.

TRANSPORTATION
All tours are conducted either in air-conditioned coach, micro van or car depending on the number of the persons and based on free seating basis.

PICK-UP SERVICE
Complimentary pick-up service will be provided from any major hotels in Kuala Lumpur and please wait at the hotel lobby based on pick-up time given. Hotels outside Kuala Lumpur will be charged a transportation fees based on location.

PICK-UP TIME
AM Tour Between 0845 hrs – 0900 hrs
PM Tour Between 1345 hrs – 1400 hrs
Night Tour Between 1800 hrs – 1830 hrs

INSURANCE
Passengers are highly recommended to purchase travel insurance on your own to protect your travel plans.

RESPONSIBILITY
We are not responsible for any articles lost by passengers while on tour. The organizer reserves the right to cancel or change any stops if circumstances arise beyond their control.